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General Info
Office Hours – Monday – Friday 8 am – 5 pm
Contact Information
Phone #: 253-848-3723
Fax#: 253-449-0586
Email: signaturesmiles@mac.com
The First Appointment
It all starts with the initial contact. We’ll send you a packet of information for new patients, including a map to our office as well as the new patient paperwork that will need to be filled out. For general dental patients, at your first appointment, we’ll give you the most thorough dental examination that you have ever had. First, you will meet with the doctor to discuss your goals and what you are hoping to achieve. After this discussion, appropriate radiographs and photographs will be taken. Then Dr. Johns will conduct a thorough head and neck examination, a detailed examination of the teeth, soft tissue, supporting structure alignment, bite and more. All the information that we obtain will be carefully evaluated so that we may accurately assess your dental needs.
If you are only interested in cosmetic dentistry, we offer a cosmetic consultation to all of our patients. During the consultation we will take preliminary photographs and we will discuss your cosmetic options for creating the smile you have always wanted.
Preventive Oral Hygiene Appointment
After your examination, you will be ready for your next appointment, the preventive oral hygiene session. At this time, you will have access to the latest theories and techniques for controlling dental diseases such as gingivitis and periodontal disease. Specific approaches will be recommended for your individual needs. Your teeth will also be cleaned by our licensed hygienists, professionals dedicated to your receiving maximum longevity from your natural dentition. We consider this session to be one of the most valuable services we offer to our patients.
Dental Evaluation and Treatment Plan
After your preventative appointment, we will explain your dental evaluation and treatment plan. Immediate needs as well as long term objectives will be based on the goal of your receiving maximum life for your natural teeth.
Financial Arrangements
Payment is expected at the time services are performed. We accept cash, checks, Visa, Master Card, Discover and American Express. When extensive dental care is necessary or when dental insurance is involved, financial arrangements can be made with our Financial Coordinator. Please inquire about our financing plans. Our primary concern is you, the individual. Nonetheless, we will be sensitive to your financial circumstances within the framework of sound business practices.
A Note about Dental Insurance
Our Financial Coordinator will prepare all of the necessary forms for this important benefit. However, we remind you that your policy is an arrangement between you and your insurance company, not between your insurance company and our office. We can make no guarantee of any estimated coverage, but we will do our best to see that you receive your maximum benefits. Please keep in mind that you are responsible for your total obligation should your insurance benefits result in less coverage than anticipated. If you would like to know what your expected coverage will be, we will submit a pre-treatment estimate. Your insurer will generally send a detailed response within 4-6 weeks.
Cosmetic Dentistry and Insurance
Cosmetic procedures are generally not covered by most dental insurance policies; however, partial benefits are often available if the teeth are broken or have previous dental fillings, bonding, or crowns that are failing.
